Zip-code : 9738403
 Uchigo Tsudura-machi Kanaya 5-4
 Two-ru-zu 101
 Iwaki, Fukushima, JP

• The specific selling price of each product will be displayed in USD.
• Prices will be specified for each option or variation of the product.
• Shipping fees vary depending on the buyer's location and purchase amount. Please note that shipping costs will be provided at the final confirmation of your order.
• Please be aware that customs duties may apply when receiving the purchased items. For details on the amount and regulations of customs duties, please contact the customs office in your country or region, or check the local customs regulations. The payment of customs duties is the responsibility of the buyer. Thank you for your understanding.

• Credit Card
• Visa
• MasterCard
• American Express
• JCB
• Shop Pay
• Apple Pay
• Google Pay
• PayPal

• Please make payment within 3 days from the date of your order. If payment is not completed within 3 days, your order may be automatically canceled, so please be mindful of this deadline.
  

• We will ship your order (after payment confirmation) within 3 days. Once your order has been shipped, you will receive a shipping confirmation email, so please check your inbox accordingly.
• The estimated arrival time of the product varies depending on the shipping destination.
• For first-time customers and high-value purchases, please be aware that it may take some time from placing the order to shipping the product. We may need additional time to verify and process your order details. Your understanding is greatly appreciated.

• We generally do not accept cancellations or returns of products due to customer convenience. Please carefully review the product details and your requirements before making a purchase.
• In the event of a product defect or malfunction caused by our company, we will generally offer a refund as compensation.
• If you have any questions or concerns, please feel free to contact us.
• We kindly request that you notify us of any product defects within 1 week of the product's arrival. Please understand that we may not be able to address issues reported after this time frame.

• If the products are sent back due to reasons not attributable to us, we will inform the customer of the reshipment by email or phone (including SMS).
• In this case, separate shipping fees will be required.
• If we do not receive a response from the customer within one week of contacting them, we will follow up with another communication.
• If there is still no response, we regret to inform you that we will proceed with the necessary actions based on our discretion.

• Please be aware that there may be errors in the product prices and inventory quantities on our shop.
• In the event of pricing errors or out-of-stock items, we may need to cancel your order, so please understand in advance.
• If you have any questions, please feel free to contact us.

• Please be aware that emails may not be delivered due to errors in the email address provided by the customer or due to settings such as spam filters. In such cases, we do not assume any responsibility for any disadvantages incurred by the customer, so please understand this in advance. If there are important notifications or order confirmations from us, please ensure that your email account settings are correctly configured to receive them. If you have any questions, please feel free to contact us.
• We kindly request that you refrain from disclosing any part or all of the communication between us. Our correspondence may contain personal or confidential information, so please avoid sharing it with third parties. If you have any questions, please feel free to contact us.